Page 256 - Annual Report PT Fast Food Indonesia Tbk 2024

LAPORAN KEBERLANJUTAN
SUSTAINABILITY REPORT

MENCIPTAKAN SUMBER DAYA MANUSIA BERKUALITAS
CREATING QUALITY HUMAN RESOURCES

Selain sistem evaluasi berbasis KPI, Perseroan juga In addition to the KPI-based evaluation system, the
rutin mengadakan survei kepuasan karyawan untuk Company also regularly conducts employee satisfaction
memahami tingkat kepuasan dan keterlibatan karyawan surveys to understand employee engagement and
dalam lingkungan kerja. Saat ini, survei kepuasan pegawai satisfaction levels within the workplace. Currently,
dilakukan melalui program KFC Listen, yang memberikan employee satisfaction surveys are conducted through the
kesempatan bagi karyawan untuk menyampaikan KFC Listen program, allowing employees to provide direct
umpan balik secara langsung. Selain itu, Perseroan juga feedback. Furthermore, the Company also implements
menjalankan berbagai program survei insidentil lainnya other incidental survey programs based on strategic and
sesuai dengan kebutuhan strategis dan operasional operational needs.
perusahaan.

Survei kepuasan pegawai sebelumnya terakhir dilakukan The last employee satisfaction survey was conducted in
pada tahun 2019, dan ke depannya, survei ini akan kembali 2019, and moving forward, the Company plans to resume
dilaksanakan secara berkala untuk memperoleh wawasan these surveys periodically to gain deeper insights into
yang lebih mendalam mengenai aspek-aspek yang perlu areas for improvement in human resource management
ditingkatkan dalam pengelolaan sumber daya manusia di in the coming years.
tahun-tahun mendatang.

Kinerja Karyawan
Employee Performance

2022 2023 2024
Hasil Penilaian dan Relevansi Jumlah Karyawan yang Hasil Penilaian dan Relevansi Jumlah Karyawan yang Hasil Penilaian dan Relevansi
Jumlah Karyawan yang Pengembangan Karir Mendapatkan Penilaian Pengembangan Karir Mendapatkan Penilaian Pengembangan Karir
Mendapatkan Penilaian
Level Pegawai Number of Employees Assessed Assessment Results and Number of Employees Assessment Results and Number of Employees Assessment Results and
Employee Level Relevance of Career Development Assessed Relevance of Career Development Assessed Relevance of Career Development
Mutasi/ Mutasi/ Mutasi/
Promosi Rotasi Demosi Promosi Rotasi Demosi Promosi Rotasi Demosi
L | M P | F Total L | M P | F Total L | M P | F Total
Promotion Mutation/ Demotion Promotion Mutation/ Demotion Promotion Mutation/ Demotion
Rotation Rotation Rotation
Manager 650 212 862 55 11 4 145 51 196 28 18 3 150 51 201 8 1 0
(AC, Sub Dept, Dept Head, DGM, GM)
Asisten Manager (Asisten Manager RSC) 523 152 675 4 3 7 16 10 26 2 1 0 17 11 28 3 0 4
Supervisor (Spv + officer RSC) RGM, ARGM, dan SL Store 111 47 158 13 0 0 2.115 695 2.810 130 569 16 2.361 782 3.143 42 77 15
Staff (Staff RSC) 1.186 473 1.659 80 326 13 732 338 1.070 67 29 2 394 216 610 11 0 0
Non-Staff (Grade A) 7.151 2.922 10.073 19 109 8.420 3.439 11.859 25 1.127 10 6.434 2.653 9.087 119 124 0
Tidak dilakukan penilaian (BOD RSC, Falatehan) 25 3 28 - - - 31 6 37 - - -
TOTAL 9.621 3.806 13.427 171 449 24 11.453 4.536 15.989 252 1.744 31 9.387 3.719 13.106 183 202 15

254 PT FAST FOOD INDONESIA TBK | LAPORAN TAHUNAN 2024