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Rekrutmen dilakukan berdasarkan kebutuhan organisasi Recruitment is conducted based on organizational needs
dan standar kualifikasi jabatan yang ditetapkan dengan and established job qualification standards, taking into
mempertimbangkan kompetensi, pengalaman, serta account competency, experience, and the Company’s
perkembangan Perseroan. Perseroan juga menerapkan development. The Company applies an Equal Employment
kebijakan Equal Employment Opportunity (EEO) yang Opportunity (EEO) policy, providing equal opportunities
memberikan kesempatan yang sama bagi seluruh kandidat, to all candidates, including persons with disabilities and
termasuk penyandang disabilitas dan masyarakat lokal, local communities, provided they meet job requirements.
sepanjang memenuhi persyaratan jabatan.

Pengembangan kompetensi karyawan dilaksanakan Employee competency development is carried out
secara berkelanjutan melalui program pelatihan yang continuously through training programs designed
dirancang berdasarkan standar kompetensi setiap based on competency standards for each job function.
fungsi jabatan. Perseroan juga mengembangkan budaya The Company also fosters a learning culture through
pembelajaran melalui sistem pelatihan yang konsisten, consistent and accessible training systems linked to
mudah diakses, serta terhubung dengan jenjang karier, career pathways, including the implementation of the
termasuk penerapan program Train the Trainer dan Train the Trainer program and periodic monitoring of
pemantauan hasil pelatihan secara berkala. training outcomes.
Perseroan menerapkan sistem penilaian kinerja tahunan The Company implements an objective annual
yang objektif dan didukung pedoman jenjang karier yang performance appraisal system supported by clear career
jelas guna memastikan kesempatan promosi yang adil path guidelines to ensure fair promotion opportunities and
serta mendukung regenerasi talenta melalui pemenuhan support internal talent regeneration.
kandidat internal.

Dalam menjaga hubungan industrial yang harmonis, To maintain harmonious industrial relations, the Company
Perseroan membangun komunikasi terbuka melalui promotes open communication through formal and
berbagai mekanisme formal maupun informal, termasuk informal mechanisms, including Bipartite Cooperation
pertemuan LKS Bipartit, Townhall Meeting, program Institution (LKS Bipartit) meetings, Townhall Meetings, the
komunikasi We Connect, serta survei Employee Experience We Connect communication program, and the Employee
(EX) melalui program KFC Listen yang ditindaklanjuti Experience (EX) survey through the KFC Listen program,
dengan rencana aksi perbaikan. which is followed by improvement action plans.

Perseroan memastikan tidak adanya praktik pekerja anak, The Company ensures the absence of child labor, forced
kerja paksa, maupun diskriminasi melalui penerapan labor, and discrimination by implementing employment
kebijakan ketenagakerjaan yang mengacu pada peraturan policies aligned with applicable regulations and human
perundang-undangan dan prinsip hak asasi manusia. rights principles.

Ke depan, pengelolaan SDM difokuskan pada peningkatan Going forward, human capital management focuses on
kapabilitas, produktivitas, serta kesiapan talenta internal strengthening capability, productivity, and internal talent
guna mendukung pertumbuhan Perseroan secara readiness to support sustainable corporate growth.
berkelanjutan.
TANTANGAN PENGELOLAAN SUMBER DAYA MANUSIA HUMAN CAPITAL MANAGEMENT CHALLENGES IN 2025
TAHUN 2025

Sepanjang tahun 2025, Perseroan menghadapi sejumlah Throughout 2025, the Company faced several challenges in
tantangan dalam pengelolaan sumber daya manusia yang human capital management driven by business dynamics
dipengaruhi oleh dinamika bisnis dan kondisi industri and developments in the Quick Service Restaurant
Quick Service Restaurant (QSR). Penurunan transaksi (QSR) industry. The decline in transactions, influenced
yang dipengaruhi oleh pelemahan daya beli serta by weakening purchasing power and increasing industry
meningkatnya persaingan industri mendorong Perseroan competition, led the Company to prioritize human capital
untuk memprioritaskan strategi SDM pada peningkatan strategies focused on productivity improvement and cost
produktivitas dan pengendalian biaya. management.

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