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EVALUASI KINERJA KEBERLANJUTAN SUSTAINABILITY PERFORMANCE EVALUATION
Perseroan melakukan evaluasi kinerja keberlanjutan The Company evaluates sustainability performance
sebagai bagian dari evaluasi kinerja manajemen as part of management performance assessment by
dengan mempertimbangkan indikator ESG yang relevan considering measurable and relevant ESG indicators
dan terukur sesuai dengan karakteristik operasional aligned with the Company’s operational characteristics.
Perseroan. Indikator tersebut antara lain mencakup These indicators include occupational health and safety
aspek keselamatan kerja, pelaksanaan pelatihan, serta performance, training implementation, and governance
indikator tata kelola seperti insiden korupsi atau fraud dan indicators such as incidents of corruption or fraud and
pengaduan melalui Whistleblowing System (WBS) yang complaints reported through the Whistleblowing System
dicatat dan dipantau secara berkala. (WBS), which are recorded and monitored periodically.
Hasil evaluasi tersebut menjadi dasar dalam menilai The evaluation results serve as a basis for assessing the
efektivitas implementasi program keberlanjutan serta effectiveness of sustainability program implementation
mengidentifikasi area perbaikan dalam proses operasional, and identifying areas for improvement in operational
sistem pengendalian, dan kepatuhan. processes, control systems, and compliance.
PENETAPAN TARGET DAN EVALUASI KEBERLANJUTAN SUSTAINABILITY TARGET SETTING AND EVALUATION
Perseroan menetapkan target keberlanjutan dengan The Company establishes sustainability targets by referring
mengacu pada komitmen terhadap TPB, strategi efisiensi to its commitment to the Sustainable Development Goals
dan keberlanjutan perusahaan, serta hasil pemetaan (SDGs), corporate efficiency and sustainability strategies,
risiko dan isu ESG yang material bagi operasional jaringan and the mapping of ESG risks and material issues relevant
restoran cepat saji. Target mencakup aspek lingkungan, to its quick-service restaurant operations. These targets
sosial, dan tata kelola yang relevan dengan karakteristik cover environmental, social, and governance aspects
bisnis Perseroan. aligned with the Company’s business characteristics.
Proses penetapan target melibatkan berbagai fungsi The target-setting process involves cross-functional
lintas unit, termasuk operasional (implementasi gerai collaboration, including operations (outlet implementation
dan proses), sumber daya manusia (pengembangan and processes), human resources (culture development
budaya dan kesejahteraan karyawan), quality assurance/ and employee welfare), quality assurance/food safety
food safety (kepatuhan dan standar proses), serta legal (compliance and process standards), as well as legal and
dan kepatuhan untuk memastikan kesesuaian dengan compliance functions to ensure alignment with regulatory
regulasi dan prinsip tata kelola perusahaan. Direksi dan requirements and governance principles. The Board of
Dewan Komisaris menjalankan fungsi oversight melalui Directors and Board of Commissioners exercise oversight
mekanisme tata kelola yang berlaku guna memastikan through established governance mechanisms to ensure
arah dan pencapaian target sejalan dengan strategi that targets remain aligned with the Company’s long-term
jangka panjang Perseroan. strategic direction.
Evaluasi pencapaian target keberlanjutan dilakukan secara The evaluation of sustainability target achievement is
berkala melalui pemantauan indikator kinerja yang terukur conducted periodically through monitoring measurable
dan relevan. Proses ini mencakup audit dan penilaian and relevant performance indicators. This process
internal, serta pelaporan kepada manajemen sebagai includes internal audits and assessments, as well as
bagian dari sistem pengendalian dan manajemen risiko. reporting to management as part of the Company’s
Hasil pemantauan dan evaluasi tersebut direfleksikan internal control and risk management framework. The
dalam laporan tahunan dan Laporan Keberlanjutan sebagai outcomes of monitoring and evaluation are reflected in
bentuk akuntabilitas kepada pemangku kepentingan. the Annual Report and Sustainability Report as part of the
Company’s accountability to stakeholders.
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