Page 252 - Laporan Tahunan KFC 2025_low22.56

TANGGUNG JAWAB SOSIAL DAN LINGKUNGAN
Corporate Social Responsibility and Environmental Responsibility

Kelompok Frekuensi
Pemangku Basis Identifikasi Metode Pendekatan Keterlibatan Topik
Kepentingan Identification Base Method of Approach Frequency of Topic
Stakeholder Engagement
Groups
RUPS Tahunan Sekali setahun • Meninjau kinerja tahunan Perusahaan
Annual GMS Once a year • Upaya mempertahankan karyawan di tengah
masifnya tantangan eksternal (adanya
Pemangku kepentingan RUPSLB Jika diperlukan Covid-19)
yang berperan sebagai EGMS If needed • Mengoptimalkan peluang dan sumber daya
penyedia modal Perusahaan, yang ada
sehingga memiliki kendali • Pengelolaan risiko dan pengembangan yang
atas berjalannya kegiatan terintegrasi
Pemegang operasional Perusahaan
Saham • Reviewing the Company's annual
Shareholders Stakeholders who act as Laporan Pencapaian performance
providers of the Company's Kinerja Secara Berkala • Efforts to retain employees in the midst of
capital, allowing them to have Performance Periodically massive external challenges (the occurrence
control over the management Achievement Report of Covid-19)
of the Company's operational • Optimizing existing opportunities and
activities resources
• Integrated risk management and
development
Layanan Call Center
Pemangku kepentingan yang dan Operasional Call Setiap hari Every • Excellent Service
merasakan manfaat langsung Center Services and day • Keamanan produk dan keselamatan
dari produk dan jasa yang Operations pelanggan
ditawarkan Perusahaan • Pelayanan parkir yang aman, nyaman, dan
Pelanggan Informasi media Setiap saat mudah
Customer Stakeholders who enjoy direct Media information Every time
benefits from the products Feedback langsung • Excellent Service
and services offered by the dari pelanggan Sesuai • Product security and customer safety
Company Direct feedback from kebutuhan • Safe, convenient, and easy parking service
customers As needed
Majalah Internal Setiap saat
Internal Magazine Every time
• Pemberian kesempatan Training
Pelatihan dan Sesuai Development yang berkesinambungan
Pendidikan kebutuhan • Pemberian program kesejahteraan karyawan
Pemangku kepentingan yang Training and As needed (gaji sesuai UMK, insentif, asuransi, dll)
berperan dalam menjalankan Education • Program kesehatan bagi karyawan
seluruh aktivitas operasional Forum Komunikasi • Tempat kerja yang aman dan sehat
Pekerja Perseroan dengan Manajemen
Employees Communication • Provision of continuous Training
Stakeholders who serve a role Forum with Minimal setahun Development opportunities
in carrying out all activities of Management sekali • Provision of employee welfare programs
the Company operations At least once in (salaries according to regional standard
Penilaian Kinerja a year (UMK), incentives, insurance, etc.)
Performance • Health programs for employees
Appraisal · A safe and healthy workplace
Gathering
Pemangku kepentingan Laporan Tahunan
yang berwenang dalam Annual Report
membuat dan memberlakukan Sekali setahun
peraturan perundangan- Laporan Once a year
perundangan yang harus Keberlanjutan
dipatuhi oleh seluruh Sustainability Report • Hubungan yang konstruktif dengan regulator
perusahaan yang beroperasi • Kepatuhan pada peraturan dan perundangan
Pemerintah di wilayah otoritasnya
Government Berkala, sesuai • Constructive relationship with regulators
Authorized stakeholders in Pelaporan ke ketentuan • Compliance with rules and regulations
creating and enacting legal- Regulator Periodically,
legislative regulation which Reporting to according to the
must be complied with by all Regulators provisions
companies operating in their
jurisdiction

250 PT Fast Food Indonesia Tbk | Laporan Tahunan 2025