Page 133 - Artwork AR SR FFI (KFC) Revised_2022.V.1.08.05.2023_compressed

JEMEN
SAN MANA
ANALISA & PEMBAHASAN MANAJEMEN TATA KELOLA PERUSAHAAN LAPORAN KEBERLANJUTAN LAPORAN KEUANGAN
ANALISA & PEMBAHA
MANA GEMENT’S DISCUSSION & ANAL YSIS CORPORATE GOVERNANCE SUSTAINABILITY REPORTT FINANCIAL STATEMENT
MANAGEMENT’S DISCUSSION & ANALYSIS

QUALITY ASSURANCE
QUALITY ASSURANCE

semua menu yang diinginkan melalui aplikasi yang ada pada devices or a self-order machine upon visiting a KFC outlet.
perangkat mereka sendiri maupun dari mesin self order jika This feature reduces queuing time and minimizes face-to-face
mereka langsung datang ke gerai KFC, sehingga pelanggan tidak interactions with cashiers. Additionally, the Company promotes
perlu antri dan bertatap muka dengan kasir dalam waktu yang contactless/non-cash payments and ensures that packaging is
lama; pemberlakuan pembayaran tanpa kontak/non tunai; dan cleaned as necessary for goods transported from the warehouse
pencucian kemasan jika diperlukan untuk barang yang dikirim to the restaurant.
dari gudang ke restoran.
Peningkatan Kapabilitas QA di Tahun 2022 QA Capability Improvement in 2022
Perseroan mengadakan kegiatan pelatihan dan meeting. Terkait The Company conducts training and meetings. In terms of training
kegiatan pelatihan, QA mendapat berbagai macam pelatihan, activities, QA received various types of training, as follows:
diantaranya:
• Februari 2022 – QSA 2022 Auditor Calibration Session, • February 2022 - QSA 2022 Auditor Calibration Session, with
dengan QA YUM! Dallas. QA YUM! Dallas.
• Februari 2022 – Greater Asia ROCC In-Market Calibration, • February 2022 - Greater Asia ROCC In-Market Calibration,
dengan Operation YUM! Singapore. with Operation YUM! Singapore.
• Juli 2022 – Broiler Welfare Program – Key Welfare Indicators • July 2022 - Broiler Welfare Programme - Key Welfare
(KWI), dengan QA YUM! Singapore. Indicators (KWI), with QA YUM! Singapore.
• Agustus 2022 – Understanding The Basic of Food Safety • August 2022 - Understanding the Basic of Food Safety
Management System Training and Workshop, dengan Management System Training and Workshop, with external
external trainer. trainers.
• Desember 2022 – Development and leadership training, • December 2022 - Development and Leadership Training,
dengan external trainer. with external trainers.
Strategi QA Tahun 2023 QA Strategy in 2023
QA bekerjasama dengan System Development (SDV) In collaboration with System Development (SDV), QA organizes
mengadakan pelatihan untuk persiapan implementasi sertifikasi training for the implementation of FSSC certification in
FSSC di gudang dan pemasok dalam rangka pengembangan warehouses and suppliers by 2023, as part of the development
penjaminan kualitas (Quality Assurance) di tahun 2023. of quality assurance (QA). The company aims to have all suppliers
Perseroan menargetkan 1 Januari 2025 semua pemasok harus certified by the Global Food Safety Initiative (GFSI) by 1 January
sudah 100% dilengkapi sertifikasi Global Food Safety Initiative 2025, and shrimp suppliers by 2028.
(GFSI) dan untuk udang ditargetkan sampai tahun 2028.

Certificate for QAFITMS

MEMPERTAHANKAN PERTUMBUHAN DARI DAMPAK PANDEMI | LAPORAN TAHUNAN 2021 | PT FAST FOOD INDONESIA TBK 129