Page 281 - Annual Report PT Fast Food Indonesia Tbk 2024

KINERJA EKONOMI
ECONOMIC PERFORMANCE

Pengaduan Masyarakat [F.24] Community Complaints [F.24]
Sebagai bagian dari komitmen penerapan tata kelola As part of its commitment to Good Corporate Governance
perusahaan yang baik (Good Corporate Governance/ (GCG) implementation, the Company has adopted a
GCG), Perseroan menerapkan Sistem Pelaporan atau Whistleblowing System (WBS) as a reporting mechanism
Whistleblowing System (WBS) sebagai mekanisme for the public to raise concerns related to social and
pelaporan bagi masyarakat terkait isu sosial dan environmental issues within its operational areas. This
lingkungan di wilayah operasional. Sistem ini dirancang system is designed to uphold transparency, accountability,
untuk memastikan transparansi, akuntabilitas, serta and risk mitigation to support sustainable business
sebagai upaya mitigasi terhadap potensi risiko yang dapat operations.
berdampak pada keberlanjutan operasional Perseroan.

Hingga akhir tahun 2024, Perseroan tidak menerima As of the end of 2024, the Company has not received
laporan atau pengaduan terkait isu lingkungan maupun any reports or complaints related to environmental or
sosial di area operasional. Hal ini mencerminkan efektivitas social issues within its operational areas. This reflects the
sistem pengelolaan dampak sosial dan lingkungan yang effectiveness of the Company’s social and environmental
telah diterapkan. impact management system.

Informasi lebih lanjut mengenai WBS Perseroan dapat Further details regarding the Company’s WBS can be
ditemukan dalam Bab Tata Kelola Perusahaan pada found in the Corporate Governance Chapter of this Report.
Laporan ini.

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PT FAST FOOD INDONESIA TBK | 2024 ANNUAL REPORT 279
PT FAST FOOD INDONESIA TBK | 2024 ANNUAL REPORT