Page 115 - Annual Report PT Fast Food Indonesia Tbk 2024

PENJAMINAN KUALITAS
QUALITY ASSURANCE

Program Kerja QA Tahun 2024 QA Work Program for 2024
Bagian QA Perseroan terus melakukan pemantauan The Company’s QA division continuously monitors quality
penjaminan kualitas baik pada pemasok (supplier), assurance across suppliers, warehouses, and restaurants
gudang, dan restoran melalui audit, evaluasi, visit. through audits, evaluations, and site visits. Standard
Prosedur baku yang diterapkan QA untuk memastikan procedures are implemented to ensure that both service
kualitas layanan dan produk sesuai dengan standar baku and product quality adhere to the Company’s established
Perseroan. benchmarks.

Peningkatan kompetensi personil QA juga terus dilakukan To enhance QA personnel competency, the Company
melalui keikutsertaan dalam kegiatan pelatihan. QA juga actively facilitates training programs and knowledge-
melaksanakan sharing knowledge dengan memberikan sharing sessions, including training for the Operations
pelatihan kepada tim Operation, meeting dan koordinasi team, meetings, and coordination efforts aimed at
untuk meningkatkan kinerja layanan pemasok (supplier), improving the performance of suppliers, warehouses, and
gudang, dan restoran Perseroan. restaurants.

Perseroan memastikan seluruh pasokan bahan baku The Company ensures that all raw material supplies meet
berkualitas dan berasal dari sumber/pemasok yang quality standards, originate from approved suppliers, and
disetujui, dan didistribusikan dengan benar sesuai are distributed correctly in accordance with established
standar. Agar dapat menyajikan produk makanan yang procedures. To maintain food safety in restaurants,
aman di restoran, maka diperlukan pemantauan kualitas. ongoing quality monitoring is essential. QA oversees
Bentuk pemantauan yang dilakukan oleh QA untuk rantai the raw material supply chain from suppliers through the
pasokan bahan baku dari Supplier adalah sebagai berikut: following measures:

• Audit Keamanan Pangan (Food Safety Audit) dan • Food Safety Audits and Quality System Audits
Audit Sistem Kualitas (Quality System Audit)
Perseroan secara rutin yakin setahun sekali The Company conducts annual food safety and quality
melakukan audit keamanan pangan dan audit sistem system audits on raw material suppliers to validate
kualitas kepada Supplier bahan baku untuk validasi and inspect facility conditions, policy implementation,
dan pemeriksaan kondisi fasilitas, implementasi and compliance with quality management systems,
kebijakan dan pemenuhan sistem manajemen mutu, including product manufacturing and distribution.
produk dan produksi, serta pengiriman.

• Food Safety Audit kepada Supplier Ice Cube. • Food Safety Audits for Ice Cube Suppliers
Perseroan secara berkelanjutan mengawasi The Company continuously monitors the performance
performa Supplier Ice Cube dan mendorong mereka of Ice Cube suppliers, encouraging them to follow
untuk mengikuti standar Food Safety & Quality di food safety and quality standards at every stage
semua tahapan proses produksi Ice Cube. Saat of ice cube production. During audits, QA verifies
pelaksanaan audit, QA memperhatikan kesesuaian alignment between documented policies and actual
antara dokumen dan praktik pelaksanaan program implementation in Supplier product protection
untuk perlindungan produk di pihak Supplier, measures, recall procedures and food safety
penarikan produk dan jaminan keselamatan pangan, guarantees, product and packaging traceability/
pelacakan/ pengawasan produk dan kemasan serta monitoring, as well as sanitation, pest control,
bahan baku, termasuk sanitasi, pengendalian hama, operations, and facility management, and Good
operasional dan fasilitas, serta Good Manufacturing Manufacturing Practices (GMP).
Practices (GMP).

PT FAST FOOD INDONESIA TBK | 2024 ANNUAL REPORT 113