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ACCELERATING GROWTH TOWARDS RECOVERY LAPORAN KEBERLANJUTAN
MENGEJAR PERTUMBUHAN MENUJU PEMULIHAN SUSTAINABILITY REPORT

MENCIPTAKAN SUMBER DAYA MANUSIA BERKUALITAS MENCIPTAKAN SUMBER DAYA MANUSIA BERKUALITAS
Creating Quality Human Resources Creating Quality Human Resources

Seluruh peraturan tersebut juga tertuang dalam kontrak kerja All of these regulations are also contained in collective labor Sistem Pengelolaan Kepegawaian Personnel Management System
bersama yang telah dipahami, disepakati, serta ditandatangani contracts that have been comprehended, agreed upon, and Perseroan memiliki sistem kepegawaian dengan The Company has a personnel system using the Human
antara karyawan dengan manajemen Perseroan. signed between employees and the Company’s management. menggunakan Human Resource Information System Resource Information System (HRIS), which includes
(HRIS), yang mencakup data proses rekrutmen, data on the recruitment process, onboarding, changes in
onboarding, perubahan status karyawan, mutasi/promosi, employee status, transfer/promotion, development, and
Equal Employment Opportunity (EEO) Equal Employment Opportunity (EEO) pengembangan, hingga offboarding (terminasi). offboarding (termination).
Perusahaan menerapkan kebijakan equal employment The Company implements an equal employment
opportunity (EEO) terkait rekrutmen kandidat karyawan opportunity (EEO) policy regarding the recruitment of Dengan demikian, Perusahaan dapat memastikan In this way, the Company can ensure that every employee
disabel dan masyarakat lokal. Dengan demikian, disabled employee candidates and local communities. By setiap pegawai mendapatkan program pengembangan receives a competency development program in
Perusahaan memberikan kesempatan yang sama, this way, the Company provides equal opportunities for kompetensi sesuai dengan kebutuhan baik di internal accordance with both internal and external needs of the
baik bagi kandidat disabel maupun masyarakat lokal both disabled candidates and local communities to have maupun eksternal perusahaan. Selain itu, Perusahaan juga Company. Apart from that, the Company also appreciates
untuk memiliki karir di Perusahaan selama memenuhi a career at the Company as long as they fulfill the work turut mengapresiasi kinerja karyawan melalui pemberian the employee performance by providing rewards or
persyaratan kerja yang telah ditetapkan. requirements that have been set. reward atau recognition sesuai dengan capaian target. recognition according to the target achievements.

Kesepakatan Perundingan Kolektif Collective Bargaining Agreement Penilaian Kerja Karyawan Employee Job Appraisal
Perseroan mendukung secara penuh atas kebebasan The Company strongly supports the freedom of Perseroan secara berkala atau setiap tahunnya melakukan The Company periodically or annually conducts
berserikat dan keberadaan serikat pekerja yang dibentuk association and the existence of labor unions formed by evaluasi dalam mengukur kinerja para karyawannya. evaluations in assessing the performance of employees.
pekerja di KFC Indonesia maupun anak usaha. the employees at KFC Indonesia and its subsidiaries. Penilaian kinerja dilakukan dengan menggunakan sistem Performance assessment is carried out using the Key
Key Performance Indicator (KPI) sebagai penilaian yang Performance Indicator (KPI) system as an objective
Selain itu, seluruh karyawan memiliki Perjanjian Kerja In addition, all employees have Employment Agreements objektif, di mana hasilnya akan menjadi dasar Perseroan assessment, where the results will be the basis for the
yang mengatur hak dan kewajiban, baik dari sisi that regulate the rights and obligations, both from the dalam mengembangkan karyawan, termasuk pelatihan Company in developing employees, including employee
perusahaan maupun sisi karyawan. Perseroan juga company side and the employee side. The Company karyawan, promosi jabatan hingga pembinaan karyawan. training, promotions, and employee coaching.
memiliki Perjanjian Kerja Bersama (PKB) yang disepakati also has a Collective Labor Agreement (CLA) agreed by
oleh Perusahaan dan Serikat Pekerja, di mana mengatur the Company and the Labor Union, in which it regulates Selama tahun 2023, Perseroan melakukan penilaian Throughout 2023, the Company conducted a performance
berbagai macam regulasi maupun kebijakan Perusahaan. various regulations and Company policies. kinerja terhadap 15.765 karyawan KFC Indonesia, tidak assessment of 15,765 KFC Indonesia employees,
termasuk pada tingkat General Manager ke atas, maupun excluding General Manager level and above, as well
Adapun LKS Bipartit dibentuk untuk menciptakan The LKS Bipartit was formed to create harmonious, karyawan purna karya dan karyawan yang masa kerja as full-time employees and employees with less than 6
hubungan industrial yang harmonis, dinamis serta dynamic and fair industrial relations in the company di bawah 6 bulan. Berdasarkan hasil asesmen tersebut, months of service. Based on the assessment results,
berkeadilan di perusahaan melalui evaluasi berbagai through the evaluation of various issues in the Company terdapat 224 karyawan yang mendapatkan promosi, 1.726 there were 224 employees who received promotions,
macam isu yang ada di Perseroan untuk diputuskan to be settled by deliberation. Members of the Bipartite LKS karyawan mendapatkan mutasi/rotasi, serta 28 karyawan 1,726 employees received mutations/rotations, and 28
secara musyawarah. Anggota LKS Bipartit terdiri dari consist of elements of the Company and the Labor Union. mendapatkan demosi. employees received demotions.
elemen Perusahaan dan Serikat Pekerja.
Selain itu, Perusahaan juga mengadakan survei Apart from that, the Company also conducted an employee
Kemudian, di dalam Perundingan Bersama antara Then, in Collective Negotiations between the Company kepuasan pegawai yang terakhir dilakukan di tahun 2019. satisfaction survey which was last carried out in 2019.
Perusahaan dengan Pekerja, maka persentase suara and Workers, the percentage of Workers’ votes is Namun ke depannya survei ini akan kembali dilakukan Nonetheless, in the future this survey will be carried out
Pekerja diwakili oleh Serikat Pekerja yang tercatat dalam represented by the Workers’ Union registered in the guna mendapatkan gambaran untuk perbaikan terhadap again to get a notion of how to improve HR management
Perusahaan dengan presentasi 50% + 1%. Company with a presentation of 50% + 1%. pengelolaan SDM di tahun-tahun berikutnya. in the following years.

Hingga akhir periode pelaporan, Perseroan telah By the end of the reporting period, the Company had a
memiliki PKB yang disusun bersama antara manajemen collective bargaining agreement (PKB) that was jointly
dengan serikat pekerja sebagai perwakilan pekerja arranged between management and labor unions as
untuk melindungi seluruh pekerja KFC Indonesia workers’ representatives to protect all KFC Indonesia’s
maupun pekerja lain yang bekerja di wilayah operasional employees and other employees who work in the
Perseroan. Company’s operational areas.

PT FAST FOOD INDONESIA TBK 240 LAPORAN TAHUNAN 2023 2023 ANNUAL REPORT 241 PT FAST FOOD INDONESIA TBK