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ACCELERATING GROWTH TOWARDS RECOVERY                                                                                              ANALISIS DAN PEMBAHASAN MANAJEMEN
                                        MENGEJAR PERTUMBUHAN MENUJU PEMULIHAN                                                                                             MANAGEMENT DISCUSSION AND ANALYSIS



        PENJAMINAN KUALITAS                                                                                                                                                                                 PENJAMINAN KUALITAS
        Quality Assurance                                                                                                                                                                                               Quality Assurance








        Kebijakan penggunaan biaya dan pembatasan Perjalanan   The policy on the use of expenses and restrictions on                     •   6 – 8 September 2023: FIT, QA, dan semua perwakilan   •   September 6-8, 2023: FIT, QA, and representatives
        Dinas merupakan tantangan di tahun 2023. Beberapa Visit   Official  Travel was a challenge in 2023. Some out-of-                     dari Divisi terkait mengikuti Food Safety Management   from related Divisions participated in the Food Safety
        ROCC luar kota dan pekerjaan lainnya tidak dilaksanakan   town ROCC Visits and other tasks were not conducted                        System FSSC 22000 version 6.0  Training yang     Management System FSSC 22000 version 6.0
        secara langsung atau  onsite karena pertimbangan   in person or onsite due to these considerations. Another                          diselenggarakan oleh  System Development (SDV)   Training organized by System Development (SDV) in
        tersebut. Tantangan lainnya adalah staf QA yang belum   challenge was the incomplete QA staff in Surabaya and                        berkolaborasi dengan Catalyst Consulting.        collaboration with Catalyst Consulting.
        lengkap di Surabaya dan Medan.  Untuk mengatasi   Medan. To address this issue, QA staff from other regions                      •   18 – 20 September 2023: Perwakilan PT Fast Food   •   September 18-20, 2023: Representatives from PT
        masalah ini, QA di wilayah lain membantu menyelesaikan   assisted in completing tasks and work in Surabaya and                       Indonesia Tbk (GM QAFITMS) yang sudah mengikuti   Fast Food Indonesia  Tbk (GM QAFITMS), who
        tugas dan pekerjaan di Surabaya dan Medan secara   Medan online. Thus, the target for tasks and work over the                        US Soybean Oil Master Program tanggal 28 Mei –   had previously participated in the US Soybean Oil
        online. Dengan begitu, target tugas dan pekerjaan selama   year was still successfully achieved.                                     03 Juni 2022 berkesempatan untuk mengikuti Soy   Master Program from May 28 to June 3, 2022, had
        satu tahun tetap dapat diselesaikan dengan baik.                                                                                     Excellence  Center  –  Intermediate  Course  di  Royal   the opportunity to attend the Soy Excellence Center
                                                                                                                                             Plaza on Scott Singapore. Selama course tersebut,   – Intermediate Course at Royal Plaza on Scott
                                                                                                                                             peserta mendapat materi mengenai pemanfaatan     Singapore. During the course, participants learned
        PELATIHAN QA TAHUN 2023                           2023 QA TRAINING                                                                   kedelai dan turunannya.                          about the utilization of soybeans and their derivatives.
                                                                                                                                         •   19-20  September  2023:  QA  menyelenggarakan   •   September 19-20, 2023: QA organized Mass and
        Untuk memperbarui dan meningkatkan pengetahuan    To update and enhance knowledge related to Food Safety                             Training Teknik Kalibrasi Massa dan Suhu di RSC MT   Temperature Calibration Techniques Training at the
        berkaitan dengan Keamanan Pangan dan Sistem       and Quality Systems, QA participated in several training                           Haryono Office. Training 2 hari ini dihadiri oleh ± 20   RSC MT Haryono Office.  This 2-day training was
        Kualitas, QA mengikuti beberapa pelatihan selama tahun   sessions throughout 2023, including:                                        peserta dari QA & QC, FIT, dan SDV.              attended by approximately 20 participants from QA &
        2023, diantaranya:                                                                                                                                                                    QC, FIT, and SDV.
                                                                                                                                         •   7 & 9 November 2023: QA mengikuti  training dan   •   November 7 & 9, 2023: QA participated in the
        •   13-14 Februari 2023:  Tim QAFITMS bekerjasama   •   February 13-14, 2023:  The QAFITMS team, in                                  workshop Launching ROCC 3.0 yang diselenggarakan   training  and  workshop  for  the  Launching  of  ROCC
            dengan Catalyst Consulting melakukan Implementing   collaboration with Catalyst Consulting, conducted                            oleh YUM!  melalui  online. ROCC 3.0 diberlakukan   3.0 organized by  YUM! online. ROCC 3.0 will be
            Food Safety Management System FSSC 22000         Implementing Food Safety Management System                                      mulai 1 Januari 2024. Salah satu perubahan dari   implemented starting January 1, 2024. One of the
            version 5.1/6.0 Training and Workshop dengan fokus   FSSC 22000 version 5.1/6.0 Training and Workshop,                           versi sebelumnya (ROCC 2.0) adalah pada sistem   changes from the previous version (ROCC 2.0) is
            pada FSSC 22000 versi 5.1/6/0.                   focusing on FSSC 22000 version 5.1/6.0.                                         penilaian, dimana sebelumnya kategori Food Safety   in the assessment system, where previously the
        •   08 Maret 2023:  Coffee Machine training bersama   •   March 8, 2023: Coffee Machine training with Vendor                         dan  Brand Standard memiliki hasil akhir terpisah;   Food Safety and Brand Standard categories had
            Vendor La Cimballi, FSD, dan PDD yang dilakukan   La Cimbali, FSD, and PDD was conducted at the                                  sedangkan pada ROCC 3.0, hasil dari kedua kategori   separate final results; in ROCC 3.0, the results of
            di gudang FSD Ciracas. Training ini bertujuan untuk   FSD warehouse in Ciracas.  This training aimed                             menjadi acuan penilaian untuk hasil akhir audit   both  categories  are  taken  as  the  reference  for  the
            memberikan pemahaman lebih baik dan benar        to provide a better and correct understanding of                                dengan mengambil performa yang paling rendah.    final audit outcome, taking the lowest performance
            tentang bagaimana mengoperasikan Mesin Kopi La   how to operate the La Cimbali Coffee Machine and                                                                                 as the benchmark.
            Cimbali dan cara kalibrasi.                      calibration methods.                                                        •   27 – 30 November 2023: 2 tim QA menghadiri    •   November 27-30, 2023:  Two QA teams attended
        •   11 Juni 2023: YUM! QA & FIT memberikan training   •   June 11, 2023:  YUM! QA & FIT provided chicken                             Produce College di Bangkok,  Thailand yang       Produce College in Bangkok,  Thailand, organized
            evaluasi  cutting sheet ayam kepada tim QA &     cutting sheet evaluation training to the QA & QC                                diselenggarakan oleh YUM! dan dihadiri oleh masing-  by YUM! and attended by representatives from KFC,
            QC, FIT KFC Indonesia.  Sesi ini sekaligus bentuk   team, FIT KFC Indonesia. This session also served                            masing perwakilan dari market KFC, Pizza Hut dan   Pizza Hut, and Taco Bell markets in Asia. During the
            kalibrasi untuk menyamakan persepsi dalam hal    as a calibration to align perceptions regarding defects                         Tacobell Asia. Selama College berlangsung, peserta   College, participants learned about the policy of using
            melihat  defect (ketidaksesuaian) yang terdapat   (discrepancies) in raw chicken cuts during evaluation,                         mendapatkan materi tentang kebijakan penggunaan   vegetables, understanding that vegetables used in
            pada potongan ayam mentah saat evaluasi cutting.   followed by an evaluation of cooked chicken.                                  sayuran, pemahaman bahwa sayur yang digunakan    restaurants must come from traceable sources, and
            Setelah itu dilakukan evaluasi ayam matang.                                                                                      di restoran harus berasal dari sumber yang dapat   vegetable suppliers need to be educated to follow
        •   13 – 14 Juni 2023:  YUM menyelenggarakan  Win   •   June 13-14, 2023:  YUM organized a  Win on                                   ditelusuri, dan pemasok sayur perlu diedukasi supaya   YUM! standards, namely agriculture certified by
            on Taste  workshop di RSC Ciracas.  Workshop     Taste workshop at RSC Ciracas, attended by                                      dapat mengikuti standar YUM! yaitu pertanian yang   Global GAP.
            tersebut dihadiri oleh perwakilan dari QA, FIT, Area   representatives from QA, FIT, Area Coach Operation                        bersertifikat Global GAP.
            Coach Operation Jabodetabek, PDD. Win on Taste   Jabodetabek, PDD. Win on Taste is a core strength.
            merupakan kekuatan utama bagi Brand KFC dan                                                                                  Kegiatan QA  di 2023  ditutup dengan kunjungan  ke   QA activities in 2023 ended with visiting Supplier PT
            dijadikan sebuah culture.                                                                                                    Supplier Sayur PT Indo Ever Green dan Meeting nasional   Indo Ever Green and national meeting together with GM,
        •   10 – 13 Juli 2023 di Vietnam: QA Manager bersama   •   July 10-13, 2023 in Vietnam: The QA Manager, along                    bersama GM, tim QA, FIT, SDV membahas perihal     QA team, FIT, SDV discussing about achievement for
            GM QAFITMS dan FIT Manager mengikuti QA-FIT-     with the GM QAFITMS and FIT Manager, participated                           pencapaian selama setahun dan program tahun 2024.   one year and program in 2024. Supplier visit is a routine
            SCM Conference yang diselenggarakan oleh YUM!.   in the QA-FIT-SCM Conference organized by YUM!                              Kunjungan ke  Supplier merupakan aktivitas rutin yang   activity held once a year and aimed to broaden insight of
            Di  event ini QA mempresentasikan  update GFSI   At  this  event,  QA  presented  an  update  on  GFSI                       dilakukan setahun sekali dan bertujuan untuk menambah   the team on new things at the Supplier facilities, as well as
            Transition KFC Indonesia. Dan  YUM! memberikan   Transition KFC Indonesia.  YUM! recognized KFC                              wawasan tim mengenai hal baru yang ada di fasilitas   observed directly the actual condition of the plant.
            apresiasi atas semangat KFC Indonesia yang       Indonesia’s commitment to GFSI Certification (Global                        Supplier, selain juga untuk mengamati secara langsung
            bertekad untuk GFSI Certification (Global Food   Food Safety Initiative) for Suppliers and DC.                               kondisi aktual plant.
            Safety Initiative) kepada Supplier dan DC.




                             PT FAST FOOD INDONESIA TBK  118  LAPORAN TAHUNAN 2023                                                                                 2023 ANNUAL REPORT  119   PT FAST FOOD INDONESIA TBK
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