Page 88 - Annual Report PT Fast Food Indonesia Tbk 2019
P. 88

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           IKHTISAR KINERJA UTAMA  lAPoRAN MANAJEMEN    PRofIl PERUSAHAAN   A ANAlISIS & PEMbAHASAN MANAJEMEN
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                                                                                      AHASAN
                                                                                            ANAJEMEN
           PERfoRMANcE HIgHlIgHTS  MANAgEMENT REPoRTS   coMPANy PRofIlE     M ANA g EMENT ’ S  D IS c USSI o N  & A NA l y SIS
                                                                            MANAgEMENT’S DIScUSSIoN & ANAlySIS
        Strategi Tahun 2019
        Strategies in 2019




        oPeraTions eXCeLLenCe                           oPeraTions eXCeLLenCe


        CHAMPS Management System (CMS) menjadi          CHAMPS Management System (CMS) is a basic
        program dasar dalam organisasi yang ditetapkan   program in the organization established by the
        Perseroan. Program CMS semakin fokus pada       Company. The CMS program increasingly focuses
        operasional Run Great Restaurant yang dijalankan   on Run Great Restaurant implemented through the
        pada program-program sebagai berikut:           following programs:












                                        operations
                                        Excellence



















           •  Program “Development Champions” adalah       •  The “Development Champions” program is a
           program pelatihan yang ditujukan kepada         training program tailored for store employees for
           karyawan di gerai, untuk team member, dan untuk   team members and staff-level employees such as
           level staf seperti Restoran Manager dan Assistant   Restaurant Managers and Assistant Restaurant
           Restoran Manager dengan diberikan workshop      Managers by providing them with a Leading A
           Leading A Restaurant yang dipandu oleh tim dari   Restaurant - LAR workshop guided by a team
           Training Department.                            from the Training Department.
           •  Untuk posisi Shift Leader yang akan membantu     •  For Shift Leaders to be in charge of helping
           dalam menjalankan operasional gerai, diberikan   perform the operations in a store, the Leading a
           workshop Leading a Shift – LAS dan  program     Shift – LAS workshop and leadership training are
           pelatihan leadership yang sangat membantu       given to help out Restaurant Managers while they
           Restoran Manager dalam tugas on duty.           are on duty.
           •  Workshop Leading Multiple Restaurant - LMR,     •  Leading Multiple Restaurant – LMR workshop
           dirancang bagi para Area Manager (AM) yang      is designed for Area Managers (AM) who are
           berhak mendapat promosi.  Pada tahun 2019,      entitled for promotion.  In 2019, the Leadership
           program Leadership Development diberikan        Development program  was given to the best
           kepada  RGM yang beprestasi dan yang dapat      and promotable RGM as part of Bench Planning
           dipromosikan sebagai bagian dari Bench Planning   for higher level positions not only in Operations

        86    PT FAST FOOD INDONESIA TBK           INNOVATION & DIGITAL TECHNOLOGY AS THE ENGINE OF SUSTAINABLE GROWTH
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