Page 88 - Annual Report PT Fast Food Indonesia Tbk 2019
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IKHTISAR KINERJA UTAMA lAPoRAN MANAJEMEN PRofIl PERUSAHAAN A ANAlISIS & PEMbAHASAN MANAJEMEN
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PERfoRMANcE HIgHlIgHTS MANAgEMENT REPoRTS coMPANy PRofIlE M ANA g EMENT ’ S D IS c USSI o N & A NA l y SIS
MANAgEMENT’S DIScUSSIoN & ANAlySIS
Strategi Tahun 2019
Strategies in 2019
oPeraTions eXCeLLenCe oPeraTions eXCeLLenCe
CHAMPS Management System (CMS) menjadi CHAMPS Management System (CMS) is a basic
program dasar dalam organisasi yang ditetapkan program in the organization established by the
Perseroan. Program CMS semakin fokus pada Company. The CMS program increasingly focuses
operasional Run Great Restaurant yang dijalankan on Run Great Restaurant implemented through the
pada program-program sebagai berikut: following programs:
operations
Excellence
• Program “Development Champions” adalah • The “Development Champions” program is a
program pelatihan yang ditujukan kepada training program tailored for store employees for
karyawan di gerai, untuk team member, dan untuk team members and staff-level employees such as
level staf seperti Restoran Manager dan Assistant Restaurant Managers and Assistant Restaurant
Restoran Manager dengan diberikan workshop Managers by providing them with a Leading A
Leading A Restaurant yang dipandu oleh tim dari Restaurant - LAR workshop guided by a team
Training Department. from the Training Department.
• Untuk posisi Shift Leader yang akan membantu • For Shift Leaders to be in charge of helping
dalam menjalankan operasional gerai, diberikan perform the operations in a store, the Leading a
workshop Leading a Shift – LAS dan program Shift – LAS workshop and leadership training are
pelatihan leadership yang sangat membantu given to help out Restaurant Managers while they
Restoran Manager dalam tugas on duty. are on duty.
• Workshop Leading Multiple Restaurant - LMR, • Leading Multiple Restaurant – LMR workshop
dirancang bagi para Area Manager (AM) yang is designed for Area Managers (AM) who are
berhak mendapat promosi. Pada tahun 2019, entitled for promotion. In 2019, the Leadership
program Leadership Development diberikan Development program was given to the best
kepada RGM yang beprestasi dan yang dapat and promotable RGM as part of Bench Planning
dipromosikan sebagai bagian dari Bench Planning for higher level positions not only in Operations
86 PT FAST FOOD INDONESIA TBK INNOVATION & DIGITAL TECHNOLOGY AS THE ENGINE OF SUSTAINABLE GROWTH