Page 134 - Annual Report PT Fast Food Indonesia Tbk 2019

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IKHTISAR KINERJA UTAMA lAPoRAN MANAJEMEN PRofIl PERUSAHAAN A ANAlISIS & PEMbAHASAN MANAJEMEN
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PERfoRMANcE HIgHlIgHTS MANAgEMENT REPoRTS coMPANy PRofIlE M ANA g EMENT ’ S D IS c USSI o N & A NA l y SIS
MANAgEMENT’S DIScUSSIoN & ANAlySIS
Sumber Daya Manusia
Human Resources

Program Pengembangan 2019 2019 hr Development Program

Secara terperinci, kegiatan terkait SDM yang In details, HR programs that took place in 2019 were:
dilakukan Perseroan selama tahun 2019 adalah:

• Merampungkan proses pemetaan ulang proses • Finalization of HR business-process re-mapping
bisnis (Blue-Print) HR untuk 2019-2023. (blueprint) for 2019-2023
• Melakukan penilaian kinerja gerai dan menyusun • Carried out store performance assessment and
Operation Excellence Index berdasarkan hasil created Operation Excellence Index based on
penilaian assessment results
• Menuntaskan penyusunan Perjanjian Kerja • Concluded the amendment to the Collective Labor
Bersama-Perubahan 2020-2022 Agreement 2020-2022
• Melaksanakan Employee Engagement Survey • Carried out Employee Engagement Survey during
pada semester 1 2019. Hasil survei telah the first semester of 2019; submitted survey result
dilaporkan kepada manajemen pada September to the management in September 2019
2019. • Launched HR services to improve internal
• Meluncurkan HR Services sebagai sarana communications and minimize communication
meningkatkan dan meminimalkan kendala hurdles
komunikasi internal • Started to apply the Document Management
• Menerapkan Sistem Manajemen Dokumen bekerja System in collaboration with the Permit & License
sama dengan departemen Permit & License untuk Department to monitor licensing process and
memantau proses perizinan dan meningkatkan increase work efficiency and productivity
efisiensi dan produktivitas kerja • Started to involve operations department in
• Melibatkan departemen operasional dalam proses recruitment to ensure that employee candidates
perekrutan untuk memastikan kesesuaian kandidat fully meet operational needs
dengan kebutuhan operasional • Organized employee classes, such as Motivation
• Mengadakan program untuk karyawan, seperti Class & You Are the Inspiration and Beauty Class
Motivation Class & You Are the Inspiration serta for Operations in collaboration with cosmetics
Beauty Class for Operations bekerja sama dengan vendor
vendor kosmetik

Pengelolaan sDm hr management

Rencana kebutuhan sumber daya manusia adalah The Company’s manpower planning is one of its
salah satu acuan utama Perseroan dalam melakukan key reference documents in recruitment and HR
rekrutmen dan pengembangan SDM. Selain itu, pada development. In 2019, the Company focused on
2019, Perseroan berfokus membentuk talent pool baik creating talent pool and career path both for store
untuk jenjang karier di gerai maupun RSC. Melalui and RSC. Through measurable performance and
parameter kinerja dan kompetensi yang terukur, competency indicators, the Company is committed
Perseroan berkomitmen menyediakan jenjang karier to provide potential and fair career path. It is also
yang menjanjikan dan adil. Hal ini adalah bagian dari part of the Company’s efforts to create the best
upaya menghadirkan lingkungan kerja terbaik untuk professional environment for its employees. In terms
karyawan. Dalam hal remunerasi, pada 2019 Perseroa of remuneration, in 2019 the Company created a
membentuk unit Travel Desk dengan matriks biaya Travel Desk unit equipped with cost matrix that
yang menjamin proses administrasi lebih efisien dan ensures more efficient administration process and
perjalanan lebih nyaman. more convenient travels.

132 PT FAST FOOD INDONESIA TBK INNOVATION & DIGITAL TECHNOLOGY AS THE ENGINE OF SUSTAINABLE GROWTH