Page 168 - Laporan Tahunan KFC 2025_low22.56

ANALISIS DAN PEMBAHASAN MANAJEMEN
Management Discussion and Analysis

• Celah keamanan pada beberapa website dan aplikasi • Security vulnerabilities in several websites and
Seiring berkembangnya kanal digital, Perseroan juga applications
menghadapi kebutuhan untuk menutup potensi celah As digital channels continued to expand, the Company
keamanan pada sejumlah website dan aplikasi. also faced the need to address potential security gaps
Mitigasi: Perseroan melakukan update patch secara in several websites and applications.
berkala, menerapkan web application firewall (WAF), Mitigation: The Company carried out regular patch
serta melaksanakan audit keamanan website secara updates, implemented a web application firewall
rutin untuk menjaga keandalan dan keamanan sistem. (WAF), and conducted routine website security audits
to maintain system reliability and protection.
• Risiko kegagalan sistem atau downtime infrastruktur • Risk of system failure or infrastructure downtime
Gangguan pada infrastruktur TI berpotensi Disruptions to IT infrastructure may affect business
memengaruhi kelancaran operasional bisnis dan operations and service continuity.
layanan. Mitigation: The Company implemented system
Mitigasi: Perseroan menerapkan redundansi sistem redundancy and periodic backups, applied a Disaster
dan backup berkala, menjalankan Disaster Recovery Recovery Plan (DRP) and Business Continuity Plan
Plan (DRP) dan Business Continuity Plan (BCP), serta (BCP), and monitored server and network performance
melakukan monitoring performa server dan jaringan in real time.
secara real-time.

• Kebutuhan untuk meminimalkan proses manual • Need to reduce manual processes without disrupting
tanpa mengganggu operasional toko store operations
Perseroan terus menghadapi tantangan untuk The Company continued to face the challenge of
meningkatkan efisiensi proses melalui digitalisasi, improving process efficiency through digitalization
dengan tetap menjaga kelancaran aktivitas while maintaining the seamless execution of store-
operasional di tingkat toko. level operations.
Mitigasi: Perseroan melakukan koordinasi dan diskusi Mitigation: The Company coordinated and held
bersama tim internal audit dan operasional untuk discussions with the internal audit and operations
mengoptimalkan proses kerja serta mempercepat teams to optimize workflows and accelerate
kinerja operasional toko tanpa mengurangi efektivitas store performance without compromising control
pengendalian. effectiveness.

• Risiko serangan virus dan malware • Virus and malware threats
Ancaman virus dan malware tetap menjadi perhatian Virus and malware attacks remained an ongoing
dalam pengelolaan sistem TI Perseroan. concern in the Company’s IT environment.
Mitigasi: Perseroan menerapkan antivirus dan Mitigation: The Company implemented updated
endpoint protection yang mutakhir, serta memperkuat antivirus and endpoint protection solutions, while
network monitoring dan intrusion detection/intrusion also strengthening network monitoring and intrusion
prevention system (IDS/IPS) untuk meningkatkan detection/intrusion prevention systems (IDS/IPS) to
deteksi dan respons terhadap potensi ancaman. improve detection and response capabilities.

• Keterbatasan kapasitas tim untuk memenuhi • Limited team capacity to meet project demands
kebutuhan proyek Amid increasing system development and
Di tengah meningkatnya kebutuhan pengembangan implementation needs, the Company also faced
sistem dan implementasi proyek, Perseroan juga limitations in IT team capacity.
menghadapi keterbatasan kapasitas tim TI. Mitigation: With support from management, the
Mitigasi: Dengan dukungan manajemen, Perseroan Company engaged additional part-time or contract
melakukan penambahan tenaga kerja paruh waktu personnel based on project requirements through
atau kontrak sesuai kebutuhan proyek hingga tahap to completion, allowing implementation needs to
penyelesaian, sehingga kebutuhan implementasi continue to be addressed effectively.
dapat tetap dipenuhi dengan baik.

166 PT Fast Food Indonesia Tbk | Laporan Tahunan 2025