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• Revamp Inventory Warehouse. • Revamp of the Inventory Warehouse.
• Revamp Backoffice Taco Bell Indonesia. • Revamp of the Taco Bell Indonesia Backoffice.
• Revamp of the web-based Kitchen Display System for
• Revamp Kitchen Display System KFC dan Taco Bell KFC and Taco Bell.
versi web. • Development of a new KFC voucher application with
• Pengembangan aplikasi voucher KFC baru dengan expiration-date validation.
validasi tanggal kedaluwarsa. • Digitization of the store employee overtime
• Digitalisasi form penugasan lembur karyawan store assignment form integrated with the New Backoffice
yang terintegrasi dengan New BackOffice dan payroll. and payroll system.
• Kustomisasi POS system untuk add-on menu • POS system customization for add-on menus to
dalam mendukung promosi dan fokus target produk support promotions and target product focus by PLU.
berdasarkan PLU.

Selain program yang telah dijalankan, Perseroan tetap In addition to the initiatives already implemented,
adaptif terhadap perkembangan teknologi dan kebutuhan the Company remained adaptive to technological
prioritas manajemen, termasuk pembaruan maupun developments and management priorities, including
pengembangan sistem baru yang dapat mendukung system updates and the development of new solutions that
peningkatan penjualan. Untuk menjaga keberlanjutan may support sales growth. To sustain this transformation,
transformasi tersebut, Perseroan juga terus meningkatkan the Company also continued to strengthen the competence
kompetensi dan profesionalisme SDM TI melalui pelatihan, and professionalism of its IT personnel through training,
sertifikasi, dan pengembangan berkelanjutan sesuai certification, and continuous development aligned with
kebutuhan bisnis. business needs.

Tantangan Teknologi Informasi di Tahun 2025 Information Technology Challenges in 2025
Sepanjang tahun 2025, Perseroan menghadapi sejumlah Throughout 2025, the Company faced a number of
tantangan di bidang Teknologi Informasi, khususnya yang challenges in the area of Information Technology,
berkaitan dengan pelindungan data, keamanan sistem, particularly in relation to data protection, system security,
keandalan infrastruktur, efektivitas proses operasional, infrastructure reliability, operational process effectiveness,
serta ketersediaan sumber daya untuk mendukung and resource availability to support expanding project
kebutuhan proyek yang terus berkembang. Untuk needs. To address these challenges, the Company
menjawab tantangan tersebut, Perseroan menerapkan implemented a range of mitigation measures in a phased
berbagai langkah mitigasi secara bertahap guna menjaga manner to safeguard security, operational continuity, and
keamanan, keberlangsungan operasional, dan efektivitas the effective delivery of system initiatives.
implementasi sistem.

Tantangan utama Teknologi Informasi selama tahun 2025 The main Information Technology challenges during 2025,
beserta langkah mitigasinya meliputi: along with the related mitigation measures, included the
following:

• Risiko terhadap pelindungan data dan keamanan • Risks related to data protection and system security
sistem The Company faced challenges in anticipating
Perseroan menghadapi tantangan dalam external threats and attacks that could affect the
mengantisipasi ancaman maupun serangan dari security of its data and systems.
pihak eksternal yang dapat memengaruhi keamanan
data dan sistem.
• Mitigasi: Perseroan memperkuat proses backup data • Mitigation: The Company strengthened its data
dan security protection, termasuk melalui penggunaan backup processes and security protection measures,
firewall untuk memfilter lalu lintas jaringan serta including the use of firewalls to filter network traffic
pembatasan akses sistem guna meminimalkan risiko and tighter access restrictions to minimize unwanted
yang tidak diinginkan. risks.

PT Fast Food Indonesia Tbk | Annual Report 2025 165