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INISIATIF STRATEGI DAN PENGEMBANGAN TEKNOLOGI 2025 INFORMATION TECHNOLOGY STRATEGY AND
INFORMASI TAHUN 2025 DEVELOPMENT INITIATIVES

Sepanjang tahun 2025, Teknologi Informasi (TI) berperan Throughout 2025, Information Technology (IT) served an
penting dalam mendukung kelancaran operasional, important role in supporting the Company’s operational
penguatan strategi bisnis, perlindungan data, serta effectiveness, business strategy, data protection, and
kolaborasi internal Perseroan. TI mendukung otomatisasi internal collaboration. IT supported business process
proses bisnis melalui integrasi berbagai sistem, mulai automation through the integration of various systems,
dari voucher eksternal seperti TikTok, QPON, dan platform ranging from external vouchers such as TikTok, QPON, and
lainnya dengan Point of Sales (POS), back office, warehouse other platforms with the Point of Sales (POS), back office,
system, aplikasi internal, hingga Enterprise Resource warehouse system, internal applications, and Enterprise
Planning (ERP). Integrasi ini meningkatkan efisiensi Resource Planning (ERP). This integration improved
proses, mempercepat aliran informasi antar fungsi, serta process efficiency accelerated the flow of information
mendukung pengambilan keputusan yang lebih cepat across functions and enabled faster and more accurate
dan akurat melalui pemanfaatan data analytics. Di saat decision-making through the use of data analytics. At
yang sama, penerapan teknologi berbasis cloud turut the same time, the adoption of cloud-based technology
meningkatkan fleksibilitas kerja dan kolaborasi real-time enhanced work flexibility and real-time collaboration
antar unit kerja. across business units.

Dari sisi strategis, TI menjadi enabler dalam pengembangan From a strategic perspective, IT acted as an enabler in
berbagai inisiatif digital melalui pemanfaatan AI generatif, the development of various digital initiatives through
arsitektur cloud-native, dan fitur otomasi untuk menjaga the use of generative AI, cloud-native architecture, and
efektivitas proses pengembangan sesuai target waktu. automation features to keep development processes
Pemanfaatan teknologi tersebut mendukung penurunan on schedule. These technologies supported lower
biaya operasional, percepatan proses, dan peningkatan operating costs, faster processing time, and improved
kualitas layanan. TI juga mendukung implementasi service quality. IT also supported the implementation and
dan optimalisasi ERP sebagai sistem terintegrasi yang optimization of ERP as an integrated system connecting
menghubungkan fungsi keuangan, pengadaan, persediaan, finance, procurement, inventory, and other operational
dan operasional lainnya, sehingga mengurangi duplikasi functions, thereby reducing data duplication and ensuring
data serta memastikan tersedianya informasi yang akurat the availability of accurate and real-time information.
dan real-time.

Dalam mendukung keamanan data dan keberlangsungan To strengthen data security and operational continuity, the
operasional, Perseroan terus memperkuat pengendalian TI Company continued to reinforce its IT controls through
melalui penerapan fast-moving action dalam penanganan fast-moving action procedures for incident handling,
insiden, auto backup, disaster recovery, perlindungan auto backup, disaster recovery, integration protection
integrasi melalui authentication dan encryption with through authentication and private-key encryption, as
private key, serta pemantauan sistem dan mitigasi well as continuous system monitoring and technology
risiko teknologi secara berkelanjutan. Perseroan juga risk mitigation. The Company also implemented two-
menerapkan two-factor authentication (2FA) pada back factor authentication (2FA) in its online backoffice, audit
office online, audit trail pada sistem utama termasuk ERP, trails in key systems including ERP, and role-based access
serta role-based access control (RBAC) untuk memastikan control (RBAC) to ensure that system access is granted in
akses sistem diberikan sesuai fungsi dan tanggung jawab accordance with each user’s function and responsibility.
masing-masing pengguna. Langkah ini mendukung These measures supported data protection while
perlindungan data Perseroan sekaligus memperkuat reinforcing compliance and cyber resilience.
kepatuhan dan ketahanan terhadap risiko siber.

Dengan dukungan manajemen, strategi TI tahun 2025 With management support, the Company’s 2025 IT
difokuskan pada penguatan infrastruktur dan percepatan strategy focused on strengthening infrastructure and
inovasi digital. Pada aspek infrastruktur, Perseroan accelerating digital innovation. From an infrastructure
menjaga keamanan dan pemeliharaan data transaksi, perspective, the Company maintained the security

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