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SISTEM MANAJEMEN MUTU
Quality Management System
PT Fast Food Indonesia Tbk telah menerapkan Sistem PT Fast Food Indonesia Tbk has implemented a Quality
Manajemen Mutu dan Keamanan Pangan melalui evaluasi Management System and Food Safety System through
dan pengawasan proses secara berkala, baik melalui periodic process evaluation and monitoring, both through
mekanisme pengawasan internal maupun eksternal. internal and external oversight mechanisms. Internal
Pengawasan internal atas seluruh unit dan proses bisnis monitoring of all units and business processes is also
juga menjadi bagian dari evaluasi pada saat pelaksanaan included in the scope of evaluation during external audits
audit eksternal oleh badan sertifikasi. conducted by certification bodies.
Penerapan Sistem Manajemen Mutu dan Keamanan The implementation of the Quality Management System
Pangan tersebut ditandai dengan kepemilikan sertifikasi and Food Safety System is reflected in PT Fast Food
ISO oleh PT Fast Food Indonesia Tbk, yaitu sebagai berikut: Indonesia Tbk’s ISO certifications, as follows:
2. Sertifikat Quality Management System (QMS) ISO 1. Quality Management System (QMS) ISO 9001:2015
9001:2015 Certification
Sertifikasi ini memiliki ruang lingkup 10 restoran This certification covers 10 representative
perwakilan, 15 gudang sentral, serta seluruh restaurants, 15 central warehouses, and all supporting
departemen pendukung di seluruh wilayah departments across all operating regions, including
operasional, termasuk Head Office Jakarta. the Jakarta Head Office.
PT Fast Food Indonesia Tbk telah memperoleh PT Fast Food Indonesia Tbk has held ISO 9001
sertifikasi ISO 9001 sejak tahun 2012 dan melakukan certification since 2012 and undergoes recertification
resertifikasi setiap 3 tahun. Masa berlaku sertifikat every 3 years. The latest certificate remains valid
terbaru sampai dengan 7 Januari 2028. Selain through January 7, 2028. In addition, annual
itu, setiap tahun dilakukan audit surveillance oleh surveillance audits are conducted by the external
badan sertifikasi eksternal, yaitu SGS, untuk menilai certification body SGS to assess the Company’s
kepatuhan Perseroan terhadap persyaratan dan compliance with ISO 9001 QMS requirements and
regulasi QMS ISO 9001. regulations.
Proses Audit ISO 9001:2015 di KFC Riau – Bandung | ISO
9001:2015 Audit Process at KFC Riau – Bandung
Pada tahun 2025, PT Fast Food Indonesia Tbk In 2025, PT Fast Food Indonesia Tbk conducted an
melaksanakan audit surveillance secara onsite onsite surveillance audit, with samples covering the
dengan sampel wilayah Surabaya, Makassar, Surabaya, Makassar, and Bandung regions, as well as
Bandung, dan Head Office Jakarta, dan berhasil lulus the Jakarta Head Office, and successfully passed with
dengan hasil Certification Continued. a Certification Continued result.
PT Fast Food Indonesia Tbk | Annual Report 2025 121
