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ACCELERATING GROWTH TOWARDS RECOVERY ANALISIS DAN PEMBAHASAN MANAJEMEN
MENGEJAR PERTUMBUHAN MENUJU PEMULIHAN MANAGEMENT DISCUSSION AND ANALYSIS

PENJAMINAN KUALITAS PENJAMINAN KUALITAS
Quality Assurance Quality Assurance

• Evaluasi cutting sheet untuk ayam yang merupakan • Evaluations of cutting sheets for chicken, the primary • Evaluasi bahan baku French Fries, Bun, Patty, Beras, • Evaluations of raw materials such as French Fries,
bahan baku pokok dilakukan oleh QA setiap 4 raw materials are conducted by QA every four months Saus, Fillet, Chicken Strips dilakukan setiap bulan Buns, Patties, Rice, Sauces, Fillets, and Chicken
(empat) bulan sekali bersama 21 Supplier. Pada sesi together with 21 Suppliers. In the 2023 cutting sheet untuk region Jakarta dan setiap dua bulan untuk Strips are carried out every month for the Jakarta
cutting sheet di 2023, QA memberikan refreshment sessions, QA provided refreshment training and region lainnya. Evaluasi tersebut merujuk pada region and every two months for other regions. These
training dan kalibrasi tentang potongan ayam yang calibration on the correct and standard chicken cuts. parameter standar yang ditentukan untuk masing- evaluations refer to the standard parameters set for
benar dan standar. Kebersihan potongan ayam The cleanliness of the chicken cuts from feathers and masing bahan baku. each raw material.
dari bulu dan jeroan, ketepatan potongan ayam entrails, and the accuracy of the chicken cuts such as
seperti: Wings, Keel, Rib, Thigh, Drumstick diperiksa Wings, Keel, Rib, Thigh, Drumstick, are examined in
secara detail sesuai dengan petunjuk atau manual detail according to the instructions or manual of the
cutting sheet. cutting sheet.

Evaluasi Bahan Baku oleh RQA | FRaw Material Evaluation by RQA

• Good Agricultural Practice (GAP) kepada 11 • Good Agricultural Practice (GAP) for 11 Suppliers.
Supplier. GAP merupakan pemantauan kualitas GAP involves the quality monitoring of vegetable raw
bahan baku sayur yang dikirim oleh Supplier yang materials supplied by vendors who independently
mengelola lahan pertanian secara mandiri. manage their agricultural land.
Evaluasi & Cutting Sheet QA Bersama Supplier Ayam Jawa Timur
QA Evaluation & Cutting Sheet of Poultry Supplier, East Java

• Mulai Oktober 2023, QA menjalankan program • Starting October 2023, QA initiated a chicken product
evaluasi produk ayam dengan random sampling evaluation program through random sampling,
dan dilakukan secara rutin. Evaluasi dilakukan conducted routinely. Evaluations occur during visits
pada saat visit ROCC dan setiap weekend (secara to ROCC and every weekend (randomly) by making
random) dengan pembelian langsung di gerai, serta direct purchases at outlets, as well as through
pembelian melalui online atau Drive Thru. Evaluasi online or Drive-Thru orders. The purpose of this
ini bertujuan untuk memantau konsistensi tim evaluation is to monitor the consistency of the outlet
gerai dalam menyajikan produk yang berkualitas teams in serving quality products to consumers
kepada konsumen agar keluhan terkait produk to avoid complaints related to chicken products. If
ayam dapat dihindari. Jika saat evaluasi ditemukan discrepancies are found during the evaluation, QA
ketidaksesuaian maka QA akan langsung melakukan will immediately provide coaching to the outlet team
coaching kepada tim gerai untuk memperhatikan to revisit the chicken handling procedures.
kembali prosedur penanganan ayam.

GAP Berkah Alam Parahyangan Bandung & GAP Segar Sehat Semarang

PT FAST FOOD INDONESIA TBK 108 LAPORAN TAHUNAN 2023 2023 ANNUAL REPORT 109 PT FAST FOOD INDONESIA TBK