Page 176 - Artwork AR SR FFI (KFC) Revised_2022.V.1.08.05.2023_compressed

IKHTISAR KINERJA UTAMA LAPORAN MANAJEMEN PROFIL PERUSAHAAN
PERFORMANCE HIGHLIGHTS MANAGEMENT REPORTS COMPANY PROFILE

SISTEM PELAPORAN PELANGGARAN

Whistleblowing System

Dalam penerapan prinsip akuntabilitas di aktivitas usahanya In the implementation of accountability principle in its business
dan guna menciptakan iklim usaha yang kondusif, Perseroan activities and to create a favorable business climate, the Company
menyusun Sistem Pelaporan Pelanggaran (Whistleblowing developed a Whistleblowing System, an efficient and effective
System), yaitu sistem pengawasan yang efisien dan efektif oversight system that involves all levels of the Company in its
yang melibatkan seluruh lapisan Perseroan dalam fungsi supervisory function.
pengawasannya.

Whistleblowing System disusun untuk memberikan kesempatan The Whistleblowing System is developed to enable all individuals
kepada setiap individu melaporkan situasi yang berhubungan to report any situation related to alleged violation, fraud, improper
dengan dugaan pelanggaran, penipuan, transaksi tidak pantas transactions or abuse of authority in the business environment.
atau penyalahgunaan wewenang di lingkungan Perseroan.
Penyampaian Pengaduan Submission of Complaints
Setiap pengaduan dapat disampaikan melalui layanan Contact Any complaint can be submitted through the Contact Center
Center (0807-16-77777) atau langsung kepada Direksi Perseroan. service (0807-16-77777) or directly to the Board of Directors of
the Company.

Pihak Pengelola Pengaduan The Party Managing the Complaint
Setiap pengaduan dikelola oleh Sekretaris Direksi atau Contact Each complaint is managed by the Secretary of the Board of
Center Manager. Directors or Contact Center Manager.

Hasil Pelaporan dan Tindak Lanjut Pelaporan Findings and Reporting Results
Per 31 Desember 2022, tidak terdapat kasus pelanggaran di As of December 31, 2022, there was no violation case in the
Perseroan. Company.

172 PT FAST FOOD INDONESIA TBK | 2022 ANNUAL REPORT | MAINTAINING GROWTH MOMENTUM FROM THE IMPACT OF PANDEMIC